Spark by Hilton St. Augustine Historic District

Ricky Sikes

Dec 09, 2022

5

Hotel was decent,rooms weren't nothing to brag on. They were clean and comfortable most importantly,for the price of this hotel I expected a lil more modern updated room I guess. The location was perfect for our trip,everything we was doing was walking distance. I read some reviews with bad rooms, bad service and so on, I can't say I had any of those issues. Still not sure about the 15 a day for parking, especially if you have a lifted 4 door 2500 truck like me it's a real tight squeeze in the back when full. Hotel era decente, os quartos não eram nada para se gabar. Eles eram limpos e confortáveis, o mais importante, pelo preço deste hotel, eu esperava um quarto atualizado mais moderno, eu acho. A localização era perfeita para a nossa viagem, tudo o que estávamos fazendo era uma curta distância. Eu li alguns comentários com quartos ruins, serviço ruim e assim por diante, não posso dizer que tive nenhum desses problemas. Ainda não tenho certeza sobre os 15 por dia para estacionar, especialmente se você tem um caminhão 2500 de 4 portas levantado como eu, é um aperto muito forte na parte de trás quando cheio.

Ricky Sikes

Dec 06, 2022

5

Hotel was decent, rooms weren't nothing to brag on. They were clean and comfortable most importantly, for the price of this hotel I expected a lil more modern updated room I guess. The location was perfect for our trip, everything we was doing was walking distance. I read some reviews with bad rooms, bad service and so on, I can't say I had any of those issues. Still not sure about the 15 a day for parking, especially if you have a lifted 4 door 2500 truck like me it's a real tight squeeze in the back when full.

Ricardo Lorenz

Nov 30, 2022

3

No tiene cajas de seguridad en las habitaciones. No se limpian ni arreglan todos los días ni se reponia el cafe (para la maquina) ni azúcar y crema si no lo pedia. Muy buena ubicacion yel trato del personal amable y satisfactorio.

Frank Figue (Frank)

Nov 30, 2022

4

Muy bueno, está muy cerca de el distrito histórico.

April Abbey

Oct 30, 2022

1

If it were possible to give this place less than one star I would. The front desk staff is extremely rude and reflects a attitude. None of the amenities are as promised online. No Restraunt no breakfast no bar and your parking price is $15 plus tax a night. While you are paying $200 a night just to stay here you will be greeted with a dry erase board stating that housekeeping is not available. And did I mention your going to be locked out of the hotel at night if you need to go to your vehicle. It took banging on the door for 5 minutes for the staff to let us in. Room keys do not work to get back in. No landscape done at all in the mini parking lot where you have to fight for a spot with unauthorized cars. Over all Don’t waste your money! I am a choice Diamond member and believe this place should not be on the ascend list! Very disappointed Se fosse possível dar a este lugar menos de uma estrela eu daria. A equipe da recepção é extremamente rude e reflete uma atitude. Nenhuma das comodidades é como prometido online. Sem Restraunt sem café da manhã sem bar e seu preço de estacionamento é de $ 15 mais impostos por noite. Enquanto você está pagando US $ 200 por noite apenas para ficar aqui, você será recebido com uma placa de apagar a seco informando que o serviço de limpeza não está disponível. E eu mencionei que você vai ser trancado do lado de fora do hotel à noite se precisar ir para o seu veículo. Demorou batendo na porta por 5 minutos para a equipe nos deixar entrar. As chaves do quarto não funcionam para voltar. Nenhuma paisagem feita no mini estacionamento, onde você precisa lutar por uma vaga com carros não autorizados. Acima de tudo, não desperdice seu dinheiro! Eu sou um membro Diamond de escolha e acredito que este lugar não deveria estar na lista de ascensão! Muito desapontado

Joseph Hunt

Oct 30, 2022

1

As a Choice Diamond Member I will NOT return to this hotel. They refused to honor the reservation I place 6 weeks prior and didn't have the courtesy to reach out an explain they they overbooked their hotel. With no other options when I arrived I was forced to take a room that was nothing like what I booked. And was told that my Diamond Status didn't mean anything to them. Their Restaurant and Bar haven't been open in over a year. They tried to charge for parking. I refused to pay it. They offerNOTHING to their customers. I took my fiance there for her birthday. WHAT A WASTE OF TIME. The ice machine didn't work, the pool has algae. There are better options. Much better options. Como um membro Choice Diamond, não voltarei a este hotel. Eles se recusaram a honrar a reserva que eu fiz 6 semanas antes e não tiveram a cortesia de entrar em contato e explicar que eles reservaram em excesso o hotel. Sem outras opções quando cheguei, fui forçado a pegar um quarto que não era nada parecido com o que reservei. E me disseram que meu Status Diamante não significava nada para eles. Seu restaurante e bar não estão abertos há mais de um ano. Tentaram cobrar pelo estacionamento. Eu me recusei a pagá-lo. Eles não oferecem nada aos seus clientes. Levei minha noiva lá para o aniversário dela. QUE PERDA DE TEMPO. A máquina de gelo não funcionou, a piscina tem algas. Existem opções melhores. Opções muito melhores.

Atlas Titan

Oct 30, 2022

5

Hello Fellow Explorers, when in the historic city of St Augustine on San Marco you will find a gorgeous Little gem of a hotel, Villa Victor. The hotel is in a great location and historic St Augustine. The rooms are more than ample in size, decorated beautifully and are very modern yet fit so eloquently into this historic space. You are in walking distance of everything that makes historic St Augustine beautiful. There is fine dining, street food, elegant little diners, bed and breakfasts, shops and many many tours all around you. The Villa Victor is a great location nestled away in a historic district of St Augustine it is the perfect little jumping point for all your St Augustine adventures. Olá colegas exploradores, quando na cidade histórica de rua Agostinho em San Marco você encontrará uma linda pequena joia de hotel, Villa Victor. O hotel está em uma excelente localização e histórico St Augustine. Os quartos são mais do que amplos, lindamente decorados e muito modernos, mas se encaixam de forma tão eloquente neste espaço histórico. Você está a uma curta distância de tudo o que torna a histórica rua Agostinho bonita. Há bons restaurantes, comida de rua, pequenos restaurantes elegantes, pousadas, lojas e muitos passeios ao seu redor. O Villa Victor é um ótimo local situado em um bairro histórico de Santo Agostinho, é o pequeno ponto de partida perfeito para todas as suas aventuras em Santo Agostinho.

April Abbey

Oct 30, 2022

1

If it were possible to give this place less than one star I would. The front desk staff is extremely rude and reflects a attitude. None of the amenities are as promised online. No Restraunt no breakfast no bar and your parking price is $15 plus tax a night. While you are paying $200 a night just to stay here you will be greeted with a dry erase board stating that housekeeping is not available. And did I mention your going to be locked out of the hotel at night if you need to go to your vehicle. It took banging on the door for 5 minutes for the staff to let us in. Room keys do not work to get back in. No landscape done at all in the mini parking lot where you have to fight for a spot with unauthorized cars. Over all Don’t waste your money! I am a choice Diamond member and believe this place should not be on the ascend list! Very disappointed

Atlas Titan

Oct 22, 2022

5

Hello Fellow Explorers, when in the historic city of St Augustine on San Marco you will find a gorgeous Little gem of a hotel, Villa Victor. The hotel is in a great location and historic St Augustine. The rooms are more than ample in size, decorated beautifully and are very modern yet fit so eloquently into this historic space. You are in walking distance of everything that makes historic St Augustine beautiful. There is fine dining, street food, elegant little diners, bed and breakfasts, shops and many many tours all around you. The Villa Victor is a great location nestled away in a historic district of St Augustine it is the perfect little jumping point for all your St Augustine adventures.

Joseph Hunt

Oct 17, 2022

1

As a Choice Diamond Member I will NOT return to this hotel. They refused to honor the reservation I place 6 weeks prior and didn't have the courtesy to reach out an explain they they overbooked their hotel. With no other options when I arrived I was forced to take a room that was nothing like what I booked. And was told that my Diamond Status didn't mean anything to them. Their Restaurant and Bar haven't been open in over a year. They tried to charge for parking. I refused to pay it. They offer NOTHING to their customers. I took my fiance there for her birthday. WHAT A WASTE OF TIME. The ice machine didn't work, the pool has algae. There are better options. Much better options.

Rafael Alcazar

Sep 30, 2022

4

Last time we stopped in St. Agustín, we stayed at a small motel. On our walks to town, we went by this hotel and decided we'd stay there on a next swing by. As it turns out, it is a member of the Choice Hotel group, one of my hotel membership clubs. So, we did stay here on this last swing.It is not a large hotel, more like a big, big house converted but very well maintained and with very clean and comfortable rooms. My (-)star rating is due to their breakfast and hospitality area being closed. The staff of one (front desk) was very efficient, and the location is great. Well within walking distance of the castle, as well as the historic center with all its restaurants, boutiques, ghost tours and pirate offerings. Which we did enjoy, as usual. St Agustin is a preferred place to stop in when we go to Florida, so I'm sure we'll stay here again. Prices are moderate to mid (this was off season). A última vez que paramos em St. Agustín, ficamos em um pequeno motel. Em nossas caminhadas para a cidade, passamos por este hotel e decidimos ficar lá em um próximo balanço. Como se vê, é um membro do grupo Choice Hotel, um dos meus clubes de associação de hotéis. Então, nós ficamos aqui neste último balanço. Não é um grande hotel, mais como uma grande, grande casa convertida, mas muito bem conservada e com quartos muito limpos e confortáveis. Minha (-) classificação por estrelas se deve ao fato de a área de café da manhã e hospitalidade estar fechada. A equipe de um (recepção) foi muito eficiente, e a localização é ótima. Bem a uma curta distância do castelo, bem como do centro histórico com todos os seus restaurantes, boutiques, passeios fantasmas e ofertas de piratas. O que nós gostamos, como de costume. St Agustin é um lugar preferido para parar quando vamos para a Flórida, então tenho certeza que vamos ficar aqui novamente. Os preços são moderados a médios (este foi fora de época).

Bito Costa

Sep 30, 2022

3

The hotel has a great location which is very close to downtown and walking distance to all the restaurants, bars, shops and attractions however, it seemed the whole hotel only have 1 employee. The area needs a lot of TLC and a deep cleaning. Bathrooms were not clean and I spend more time trying to reattach the shower head in place than actually taking a shower. Also, looked like there was no security at night. I came late night and walked through the lobby straight to my room and there was not one employee around to check on who was coming and going. O hotel tem uma ótima localização, muito próximo ao centro e a uma curta caminhada de todos os restaurantes, bares, lojas e atrações, no entanto, parecia que todo o hotel só tinha 1 funcionário. A área precisa de muito TLC e uma limpeza profunda. Os banheiros não estavam limpos e eu passo mais tempo tentando recolocar o chuveiro no lugar do que realmente tomando banho. Além disso, parecia que não havia segurança à noite. Cheguei tarde da noite e atravessei o saguão direto para o meu quarto e não havia um funcionário por perto para verificar quem estava entrando e saindo.

Rafael Alcazar

Sep 18, 2022

4

Last time we stopped in St. Agustín, we stayed at a small motel. On our walks to town, we went by this hotel and decided we'd stay there on a next swing by. As it turns out, it is a member of the Choice Hotel group, one of my hotel membership clubs. So, we did stay here on this last swing. It is not a large hotel, more like a big, big house converted but very well maintained and with very clean and comfortable rooms. My (-)star rating is due to their breakfast and hospitality area being closed. The staff of one (front desk) was very efficient, and the location is great. Well within walking distance of the castle, as well as the historic center with all its restaurants, boutiques, ghost tours and pirate offerings. Which we did enjoy, as usual. St Agustin is a preferred place to stop in when we go to Florida, so I'm sure we'll stay here again. Prices are moderate to mid (this was off season).

Bito Costa

Sep 05, 2022

3

The hotel has a great location which is very close to downtown and walking distance to all the restaurants, bars, shops and attractions however, it seemed the whole hotel only have 1 employee. The area needs a lot of TLC and a deep cleaning. Bathrooms were not clean and I spend more time trying to reattach the shower head in place than actually taking a shower. Also, looked like there was no security at night. I came late night and walked through the lobby straight to my room and there was not one employee around to check on who was coming and going.

Mark Self

Jul 30, 2022

1

Hotel location is great. However, customer service is a negative 5 stars. This is suppose to be the top.of the line Ascend for Choice. Stayed here July 3rd.Receptionist at check in was rude beyond belief, didn't care if you stayed there or not. Bill board up stating the breakfast line is closed unr.further notice and house keeping will try and get to you if you Ned something. These things should be known upfront before booking or the price should be reduced. Rooms aren't cleaned well, and the towelsare so worn they need to be replaced. I will never stay at this property again and.im.a platinum member. Ask to check out an hour later was told no, that's also a benefit for being a platinum member. So basically at this property you will be treated rudely, no Breakfast, room service if your lucky, don't ask to use your benefits as a member at a premium price. A localização do hotel é ótima. No entanto, o serviço ao cliente é um negativo 5 estrelas. Este é suposto ser o topo da linha Ascend for Choice. hospedado aqui 3 de julho. Recepcionista no check-in foi rude além da crença, não se importou se você ficou lá ou não. O quadro de avisos informando que a linha do café da manhã está fechada sem aviso prévio e a manutenção da casa tentará chegar até você se você precisar de algo. Essas coisas devem ser conhecidas antecipadamente antes da reserva ou o preço deve ser reduzido. Os quartos não são bem limpos e as toalhas estão tão gastas que precisam ser substituídas. Eu nunca vou ficar neste estabelecimento novamente e.im.um membro de platina. Pedir para fazer o check-out uma hora depois foi informado que não, isso também é um benefício por ser um membro platinum. Então, basicamente, nesta propriedade, você será tratado com grosseria, não Café da manhã, serviço de quarto se tiver sorte, não peça para usar seus benefícios como membro a um preço premium.

Mark Self

Jul 30, 2022

1

Hotel location is great. However, customer service is a negative 5 stars. This is suppose to be the top.of the line Ascend for Choice. Stayed here July 3rd.Receptionist at check in was rude beyond belief, didn't care if you stayed there or not. Bill board up stating the breakfast line is closed unr.further notice and house keeping will try and get to you if you Ned something. These things should be known upfront before booking or the price should be reduced. Rooms aren't cleaned well, and the towelsare so worn they need to be replaced. I will never stay at this property again and.im.a platinum member. Ask to check out an hour later was told no, that's also a benefit for being a platinum member. So basically at this property you will be treated rudely, no Breakfast, room service if your lucky, don't ask to use your benefits as a member at a premium price.

Jacquelin Ray-Sullivan

Jun 30, 2022

1

I was traveling with a friend. When we booked this hotel we chose it for the amenities that were offered online. Once we arrived however, NONE of the amenities were available. No pool, no hot tub, no breakfast, no bar, and worst of all, no apologies or offers to rectify other than say we could cancel if we didn’t like it. The only thing offered was insanely overpriced snacks and beverages in a room with an alarm. On top of this, the customer service is astoundingly terrible. The woman at the front desk when we arrived acted like we were bothering her by checking in. I can’t even believe how incredibly rude she was. Some of the other employees spent their time sitting on a bench outside the entrance smoking. There was also a whiteboard sign sitting in the lobby warning customers not to ask for anything because housekeeping staff was short handed. I will NEVER book a room here again. What a waste of $200! Eu estava viajando com um amigo. Quando reservamos este hotel, o escolhemos pelas comodidades oferecidas online. Uma vez que chegamos no entanto, NENHUMA das comodidades estavam disponíveis. Sem piscina, sem banheira de hidromassagem, sem café da manhã, sem bar e, o pior de tudo, sem desculpas ou ofertas para retificar, além de dizer que poderíamos cancelar se não gostássemos. A única coisa oferecida foi lanches e bebidas insanamente caros em um quarto com alarme. Além disso, o atendimento ao cliente é espantosamente terrível. A mulher na recepção quando chegamos agiu como se estivéssemos incomodando ao fazer o check-in. Eu nem posso acreditar o quão incrivelmente rude ela foi. Alguns dos outros funcionários passavam o tempo sentados em um banco do lado de fora da entrada fumando. Havia também uma placa de quadro branco no saguão alertando os clientes para não pedirem nada porque a equipe de arrumação estava com pouca mão. Eu NUNCA vou reservar um quarto aqui novamente. Que desperdício de $ 200!

Jacquelin Ray-Sullivan

Jun 30, 2022

1

I was traveling with a friend. When we booked this hotel we chose it for the amenities that were offered online. Once we arrived however, NONE of the amenities were available. No pool, no hot tub, no breakfast, no bar, and worst of all, no apologies or offers to rectify other than say we could cancel if we didn’t like it. The only thing offered was insanely overpriced snacks and beverages in a room with an alarm. On top of this, the customer service is astoundingly terrible. The woman at the front desk when we arrived acted like we were bothering her by checking in. I can’t even believe how incredibly rude she was. Some of the other employees spent their time sitting on a bench outside the entrance smoking. There was also a whiteboard sign sitting in the lobby warning customers not to ask for anything because housekeeping staff was short handed. I will NEVER book a room here again. What a waste of $200!

Llewelyn Armas

May 30, 2022

2

El trato del personal no fue agradable,la habitación no estaba perfectamente limpia. Lo único bueno es la ubicación

Monica Velez

Apr 30, 2022

2

Porque;uno no tiene gimnasio como lo muestra en la foto y en su descripción y dos las personas de recepción no son amables

Synadt Tansy

Dec 30, 2020

4

Normal, no me impresionó. Todo lo del cuarto adjunto se escuchaba. En el clóset no había juego de cama extra para el sofá cama.

SMonteleone

Great value and perfect location!

4

A group of us stayed here for a mini weekend getaway. The location is perfect as it is less than a 10 minute walk to the fort and downtown area. The lobby, restaurant and rooms were clean. The...

Connie N

Hotel information was hacked

2

We had reservations with this hotel, their security system was hacked and received a call from someone spoofing their corporate billing phone number verifying the credit card information of which...

Barbara M

Nice hotel, convenient location

5

The hotel is clean and comfortable, staff is nice and helpful. It is within easy walking distance of trolley stops, attractions and restaurants. Parking is $10 daily, but on- street parking would be...

Bill R

Can't believe it's an Ascend Hotel.

1

Have never been treated as rude as we were checking in. They have a check in table and you have to hollar in the back room for assistance. I offered my CHOICE card with my drivers license and credit...

omnimediationgroupg

Great city to visit, there are better places to stay

2

Our stay was fine, Saint Augustine was beautiful, the hotel not so much. Pros: -Clean room -Great location Cons: -Rude staff -Closed pool -Closed bar -Closed cafe -Staff sleeps during night...

BigRig53

Beware booking this hotel!

1

Not what was promoted on websiteâ¦Greeted by unfriendly staff member checking in, elevator needed maintenance, room condition was poor. Light fixture missing cover exposing light bulbs! Curtain...

Spark by Hilton St. Augustine Historic District, St. Augustine (Saint Augustine)

Spark by Hilton St. Augustine Historic District

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Spark by Hilton St. Augustine Historic District, St. Augustine (Saint Augustine)

Spark by Hilton St. Augustine Historic District

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