Would highly recommend especially if you have someone with you that has a disability. The rooms were spacious and nice. The staff were beyond amazing and went above and beyond. The pool even has a lift for those in wheelchairs so they can also enjoy the pool. They were amazing with making accomodations for timing. The restaurant is decent priced and amazing food. I would do the 5 for the parking because otherwise it is 20 for parking. We will definitely be booking here again.

This 5 star review is for the ONE WOMAN WONDER running this establishment tonight. She was sweating bullets but never lost her cool as “management” allowed her to be run ragged from the bar to the restaurant to the door to the everything everywhere! I told her I’m an author and a business owner and want to reach out to her “boss” to let him or her know that their treatment of her is super “not cool.” She replied, “My boss is my sister.” I said, “Well where the hell is she?” Apparently home with her kids. Well let me tell you something. When I opened up my first daycare center my 9 week old twins were right there with me because I had a deadline and a responsibility and no intention of pawning it off on someone else like a total lame brain. There are things called babysitters and things called hotel rooms where your kids can play? I was SHOCKED when the one woman wonder answered that she gets along with you. I replied, “Is it TOXIC?!” I didn’t need her reply because the answer is a big ole fat YES! The one woman wonder gracefully breathed through long lines, team parents having a cooler beer party in the lobby, declined credit cards, bar tending, more long lines, and a couple of random homeless people sprawled out across a few chairs. The one woman wonder also let me know she was hoping to have tomorrow off but her sister said “NOPE!” So “sister”- she has earned tomorrow off more than you ever will. 🤷‍♀️ And “sister” while you’re contemplating the appropriateness of working the one woman wonder to the bone- please go ahead and fix the hot tub. Perhaps by the time it finally warms up you will have a come to Jesus moment. Sincerely, The one woman wonder’s advocate and soul sister

Front staff, kind friendly,helpful, attractive. Housekeeping attentive friendly.Breakfast was excellent, everything you'd want. Gym had bike and recumbent bike, running, universal weight machine plus free weights, big pool, yoga space. Quietest hotel I've ever stayed in. Wonderful comfy bed. Great big TV. Empire Burger next door at the bar and grill was exceptional too.. enjoyed my stay, near to everything important.

Felicia was an amazing person. Such a welcoming face and smile! She provided great customer service. Made you feel at home right away. She has a heart of Gold. I hope whoever is reading this knows what a great employee she is. The rooms were so perfect for my family. Even had space for them to play around. Also breakfast was super delicious. THANK YOU

Worked here This place is gross and needs to be shut down. The executive housekeeper hasn't bought soap in weeks. The sheets you are sleeping on has been washed wit sand so none are actually clean and disinfected. There is a constant mold problem they don’t want to get fixed. The elevators don’t work. The breakfast they serving you has been precooked days in advance. They reserve it and mix it up. There are ants on the lower levels. And reports of bed bugs. Just the other week a guest was ate up so bad and even I’ve received a couple bites simply from servicing the rooms. Everyone in here is getting sick constantly. I wouldn’t recommend you stay here

Kitchen was accommodating and the food was good. Service from Alison was great! We stayed here by chance because we didnt catch our flight. Glad we dod Hotel is nice and close to airport. I would...

The hotel was lovely, the staff was very friendly. The only problem we had was getting in and out of the garage, for some reason our ticket wasn't working and each time I had to run out to the front...

Had a great stay during the Big 10 Championship.The hotel was buzzing with Buckeye fans from The Ohio State University.Nice clean facilities,soft comfortable beds and pillows.Katherine and Megan were...

My company puts us up in this hotel often and it’s very decent. It’s not a 5 star hotel but they keep it very clean and comfortable. It’s convenient and located within walking distance of everything...

Never Again. Holiday Inn states you are notified upon arrival that the kitchen is not open, stated the General Manager. "We also have Welcome letters that we hand out during every check in that...

Poorly run, poorly staffed, Room keys don't work on consistent basis. Toilets broken. HVAC system erratic. Front doors don't work properly when locked in evening. Service is non-existent. Would never...

The hotel is perfect if you are going to the stadium, and good if you are going downtown. They have good parking and you can walk to the downtown area and the convention center. The room was clean...

Do not use this hotel. The people working the front desk charged my credit 3 additional times plus the $25 hold fee. I'm trying to get that money put back on my card but no success yet. Very poor...